Tournament Expert Privacy Policy

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Privacy Policy

Netinfo built the Tournament Expert app as a Free app. This SERVICE is provided by Netinfo at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Tournament Expert unless otherwise defined in this Privacy Policy.

This Privacy Policy applies to the Tournament Expert website and mobile applications; app-specific sections describe each app.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to name, e-mail, user locale and country information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Tournament Live Mobile App

Tournament Live is a mobile app for live streaming of matches, part of the Tournament Expert product. The app does not collect, store, or process personal data. It generates a random installation identifier (UUID v4) that is stored locally, is not tied to any person, and is deleted when the app is removed. To open a stream, the app sends only the tournament PIN code from the organizer's QR code to the tournament.expert API. The app contains no analytics, advertising, or tracker SDKs; third-party code does not collect data from it. The "Cookies" and "Log Data" sections above apply only to the tournament.expert website.

MatchCaster App

MatchCaster is an Android app for displaying tournament content on a TV or monitor, part of the Tournament Expert product. It does not require an account and does not send personal data to Netinfo. Netinfo does not use MatchCaster data for analytics, advertising, or tracking and does not sell it.

On first launch, MatchCaster generates a short random device identifier (four alphanumeric characters). The identifier is stored locally, displayed on the logo screen, and used in the device's local network name (for example, MatchCaster_AB12). It is not derived from hardware identifiers, is not linked to a person, and is deleted when the app's data is cleared or the app is uninstalled.

The app stores its configuration (playlist, zones, display and audio settings), the local identifier, and diagnostic logs on the device. Logs may contain local IP addresses, content URLs, and technical events. They are used only for local diagnostics, are not sent to Netinfo, and remain until the app's data is cleared, the logs are cleared in the web panel, or the app is uninstalled.

Images and audio are loaded directly from URLs configured by the organizer. When the app requests content, the server hosting that content may receive standard request data, including the device's IP address, request time, and User-Agent (which includes the app version). Netinfo does not operate a central analytics or tracking service for MatchCaster and does not receive the app's playlist, logs, or device identifier. The hosting provider's privacy policy applies to its server; organizers should use HTTPS URLs for content.

The app displays the device's local IP addresses and advertises a local mDNS service name containing the identifier. This information is visible only to devices on the same local network and is not sent to Netinfo.

MatchCaster includes a local web panel and log stream. They are intended for a trusted local network, have no user accounts or authentication, and should not be exposed to the internet (for example, through port forwarding).

MatchCaster does not use cookies. The embedded web panel may store interface preferences in the browser's local storage. The app contains no advertising, analytics, or tracking SDKs. The Google Play version does not request permission to install other apps or access external storage and does not perform self-updates; updates are delivered by Google Play.

The "Information Collection and Use", "Cookies", and "Log Data" sections above describe the tournament.expert website and other Tournament Expert services; for MatchCaster, this section applies.

To delete local data, clear the app's storage in Android settings or uninstall the app. Netinfo does not hold server-side MatchCaster account data. Questions about this section can be sent to support@tournament.expert.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2023-07-10

Last updated: 2026-10-20

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@tournament.expert. This privacy policy page was created at privacypolicytemplate.net and modified/generated by App Privacy Policy Generator